R.M.O Virtual Assistance Services

Services & Rates

Rates for Time and Materials

This plan is for those who need short-term or occasional support. Rates are based on the complexity and magnitude of the work assignment.

General Administrative/Office Tasks	$23-28 per hour
Basic Word Processing	$8 per page
Desktop Publishing	$20-40 per hour
Mileage	$0.585/mile
Government Contract	I/A/W DOL’s Min. Wage Schedule
New Clients	First 2 Hours Free

Note: You only pay for actual time spent on your project.

All work is charged at the hourly rates (billed to the minute) plus actual cost of materials and supplies. Letterhead, postage, shipping, and incidental expenses are not included in above rates. Receipts will be furnished.

Retainer Information

Monthly retainer agreements are available for our clients who require services on a regular basis and are for hourly rates only. All other expenses, such as materials and supplies are billed at actual costs. Retainer agreements are for a minimum of three (3) months with a mutually agreed upon thirty (30) day termination notice; however, unused retainer hours are non-refundable and may not be rolled over to the following month.

Clients choose a retainer package that provides the number of hours they need and additional hours are available at the retainer rate. All retainer payments are made in advance on a monthly basis. Payments not received by the 10th of the month are re-billed at the premium rates.

Retainer Rate Structure

General Administrative/Office Tasks	Min. 10 hours/month	$18.00/hour
Basic Word Processing	Min. 10 hours/month	$7.00/page
Desktop Publishing	Min. 15 hours/month	10% discount

Payment

R.M.O. Virtual Assistance Services will bill for services rendered; payment is Net 15.

Customer Service Statement

We are committed to ensuring 100% customer satisfaction. If, for any reason, the customer is not satisfied with the work product, a full refund will be made.¹

¹Applies to first month only.

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